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BOYRA TEKNOLOJİ

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TAHTAKALEDEKİ DOSTUNUZ

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SİPARİŞ VERMEDEN ÖNCE DOĞRU ÜRÜNÜ SEÇTİĞİNİZDEN EMİN OLUNUZ. AYNI ÜRÜNLERİN DEĞİŞİK KODLU VERSİYONLARI OLABİLİR.

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ÜRÜNLER İSİM BAŞLIKLARINDA YAZAN ÜRÜNLER İLE TAM UYUMLUDUR. GÖRSELLER ÖRNEKTİR.

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HASAR GÖRMÜŞ PARÇANIZIN YERİNE KULLANABİLECEĞİNİZ SIFIR ÜRÜNLERDİR.

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MALZEME DEĞİŞİMLERİ ÖZEL TAMİR MALZEMELERİ GEREKTİRMEKTEDİR.

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SON KULLANICI İSENİZ, LÜTFEN PROFESYONEL TEKNİK DESTEK ALINIZ.

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ÇALIŞMA GÜNLERİNDE, SAAT 16:00 KADAR VERİLEN SİPARİŞLER AYNI GÜN KARGOYA VERİLİR.

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CUMARTESİ GÜNLERİ SAAT 12:00 KADAR VERİLEN SİPARİŞLERİNİZ AYNI GÜN KARGOYA VERİLİR.

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TESLİMAT; KARGO ŞİRKETİNE BAĞLI OLARAK 2 İŞ GÜNÜDÜR. UZAK MESAFELERDE 4 İŞ GÜNÜNE ÇIKABİLMEKTEDİR.

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İADE VE DEĞİŞİMLERİNİZ İÇİN KARGO KAMPANYA NUMARASI İLE GERİYE YOLLAMANIZ GEREKMEKTEDİR.

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Değerli Müşterimiz,

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Sizin de bildiğiniz üzere satın alınan her üründe, imalat hatası ve/veya kargo hatası v.b gibi sebepler nedeni ile çalışmayan ürün elinize geçebilir. Dürüst çalışan her ithalatçı firma gibi biz de satışa sunduğumuz her ürünün ARKASINDAYIZ.

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Sizin de takdir edeceğiniz üzere, çalışmayan ürünleri, yaptırdığımız fabrikalara iade eder iken bazı şartlara uymamız gerekmektedir. İade şartları yerine getirildikten sonra, ürününüzün değişmemesi ve/veya iade edilmemesi SÖZ KONUSU DEĞİLDİR. Ödediğiniz ücret, ödemeyi onaylamış olsanız bile hesabınıza kayıtsız şartsız iade edilecektir.

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İADE ŞARTLARI:

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ADINIZA DÜZENLENEN FATURANIN MUTLAKA İADE ÜRÜN İLE BİRLİKTE GERİYE GÖNDERİLMESİ GEREKMEKTEDİR.

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- Ürün jelatinlerinin ve etiketlerinin sökülmemiş olması,

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- Ekran ve kasaların yapıştırılmamış olması,

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- Ürünlerde çizik, iz, açılma gibi fiziki hasar olmaması,

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- Lehimlerin kopuk olmaması,

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- Herhangi bir vidalama işleminin yapılmamış olması

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Montaj sırasında oluşabilecek hasarlardan BOYRA TEKNOLOJİ sorumlu değildir.

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KARGO:

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Kargonuz size ulaştığında, kargo görevlisi arkadaşımızın yanında kutuyu açarak fiziksel bir hasar olmadığından emin olunuz. Eğer ezik kutu, kırık ürün gibi hasarlar ile karşılaşırsanız, kargo görevlisinden TUTANAK ile bu durumun resmileştirilmesini talep ediniz. Tutanakların kargo firmasının sistemine girdiğinden emin olunuz. Ürünleriniz kargo şirketi tarafından sigortalanmaktadır. Yukarıda anlattığımız prosedürleri yerine getirdiğinizde, ödemiş olduğunuz ücretler sorunsuzca iade edilecektir.

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Bu tür aksilikler ile her zaman karşılaşılabileceğinizi bilen firmamız, her şart altında, müşteri memnuniyetini göz önünde bulundurarak zararınızı en aza ve hatta sıfıra indirmek için tüm olanaklarını kullanacaktır.

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Bu sebeple, lütfen olumsuz yorum yapmadan bizimle irtibata geçiniz.

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